Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes your name, email address, phone number, company information, and any other information you choose to provide.

We also collect information about your real estate transactions, including property details, client information, contract data, and document uploads that you enter into the platform.

We automatically collect certain technical information when you use our platform, including your IP address, browser type, operating system, device identifiers, and usage patterns such as pages visited and features used.

We use the information we collect to provide, maintain, and improve our services, including processing your transactions, generating contracts, managing documents, and powering AI-assisted features.

We use your data to communicate with you about your account, provide customer support, send service-related notifications, and inform you about updates to our platform.

We may use aggregated, anonymized data to analyze trends, improve our AI models, and develop new features. This data cannot be used to identify individual users.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted service providers who assist us in operating our platform, including cloud hosting (Vercel, Supabase/AWS), authentication services, document signing (DocuSign), and communication services (Twilio). These providers are bound by contractual obligations to keep your information confidential.

We may disclose your information if required by law, in response to a valid legal process, or to protect the rights, property, or safety of Hubia Tech, our users, or the public.

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you interact with our platform.

Essential cookies are required for the platform to function and cannot be disabled. These include authentication tokens and session identifiers.

You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of our platform.

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, secure authentication through Supabase Auth, and multi-tenant data isolation using company-level access controls.

We regularly review and update our security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to access, correct, or delete your personal information at any time through your account settings or by contacting us.

You may request a copy of all data we hold about you in a portable format.

You have the right to withdraw consent for data processing where consent is the legal basis. You may also request restriction of processing or object to processing in certain circumstances.

If you are a resident of California, you have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information.

We retain your personal information for as long as your account is active or as needed to provide you services. Transaction data is retained for a minimum of 7 years to comply with real estate record-keeping requirements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@hubia.tech or visit our Contact page.